ご注文について

Qキャンセルはできますか?
A注文と同時に製造を開始する自動システムのため、原則として、ご購入(ご発注)後のキャンセルは受け付けておりません。
Q注文した商品のお届け期間(納期)について教えてください。
A通常はご購入(ご発注)日より7営業日前後でのお届けとなります。
但し、ゴールデンウィーク、お盆休み、年末年始など大型連休期間のお届けはスケジュールが随時異なるため、さらに時間がかかる場合がございますので、予めご了承ください。
ご不便をおかけし申し訳ございませんが、ご理解のほどよろしくお願い致します。
※ご発注日の区切りは毎日0:00です。
※営業日は土日祝を除いた平日とさせていただいております。発注からお届けまでの間に祝日があった場合、祝日の分だけ商品のお届けが遅れますのでご了承ください。
※ネコポスを利用する場合、ヤマト運輸の都合や配送状況などにより遅れるケースが発生するため、確実なお届け日をご案内できません。ご了承くださいませ。

配送方法について

Q配送方法について教えてください。
A2018年8月1日より送料一律350円で対応させて頂きます。事情により、基本(少量発送の場合)は、ネコポスでの配送となり、1回のご注文で複数発送の場合は、宅配便になる場合がございます。

◆ネコポス
・ネコポスを利用する場合、ヤマト運輸の都合や配送状況などにより遅れるケースが発生するため、確実なお届け日をご案内できません。ご了承くださいませ。
・ネコポスはポストへの投函となります。配達員の手渡しはいたしません。
・システムエラー、生産状況や交通事情などにより、お届け日が数日程度遅れることがあります。その際、事後連絡となりますがメール等でご連絡させていただきますので、何卒ご理解のほどよろしくお願い致します。
◆宅配便
・発注個数によっては宅配便でのお届けになります。
・お届けは配達員の手渡しとなります。ご不在等で受け取れなかった場合は、配送業者に返品され、再配達の手続きとなりますのでお気をつけください。
・システムエラー、生産状況や交通事情などにより、お届け日が数日程度遅れることがあります。その際、事後連絡となりますがメール等でご連絡させていただきますので、何卒ご理解のほどよろしくお願い致します。
Q配達日や配達時間指定はできますか?
A現在、お届け到着日やお届け到着時間の指定は受け付けておりません。

Qネコポスによる配送になる場合と宅配便になる場合を教えてください。
A下記の個数でのご注文の場合は、ネコポスでのお届けとなります。
ネコポスでお届けできる個数
・メンズTシャツ:1枚
・レディースTシャツ:1枚
・ベイビーショートロンパース:1枚
・トートバッグ:1個
・パスケース:2個まで
・手帳型スマホケース:3個まで

*同一ご注文の個数が上記以上、もしくは複数種類のグッズをご注文された場合は自動的に宅配便となります。その場合、宅配便にてお届けいたします。 <宅配便の例>
・Tシャツを2枚
・Tシャツ1枚、トートバッグ1個
・マグカップ1個(※ネコポスでは配送できないため)
※おまとめ発送は、お届け先と注文番号が同一の場合(「買い物を続ける」ボタンを利用し、カートを一括決済でご購入の場合)に限ります。お届け先が同一でも、異なるご注文番号の場合は対象外です。
Q商品を受け取れなかった場合の保管期間を教えてください。
A商品の保管について、不着や住所不備で商品を受けとれなかった場合の商品保管期間は、お届けより3ヶ月間です。
弊社に返品されそれ以降は処分させていただきますので、申し訳ございませんがご了承くださいませ。また、3ヶ月以内であっても、再配送を繰り返してもお受け取りいただけずに、3度弊社に戻ってきた場合も破棄とさせていただきますのでご注意くださいませ。尚、再発送につきましては、再配送に掛かる手数料をご負担いただきます。商品が弊社に戻り次第、メールにご連絡致します。

Privacy Policy

The store(or “we”, “us”, or “our”, as the case may be) recognizes the importance of your personal information, and complies with the Act Concerning Protection of Personal Information (hereinafter referred to as “Act”) and properly treats and protects your personal information in accordance with this Privacy Policy (hereinafter referred to as “Policy”).

1. Definition of personal information
As used in this Policy, “personal information” shall mean personal information defined pursuant to Article 2.1 of the Act, meaning information pertinent to existing individual, which can personally identify a specified individual by its name, birth date, or other description contained in such information (including those which can easily collate other information to personally identify a specified individual), or those containing personal identification code.
2. Purpose of personal information
The store shall use your personal information to:
  • (1) provide our services;
  • (2) give guidance and respond to inquiries in connection with our services;
  • (3) give guidance relating to our goods and services;
  • (4) cope with a violation of our rules and regulations or the terms and conditions, or polices (hereinafter referred to as “Rules”) in connection with our services;
  • (5) notify you of any change in Rules relating to our services;
  • (6) facilitate improvement of our services and development of new services;
  • (7) generate data processed for statistical purposes and made anonymous, which cannot be personally identifiable in connection with our services; and
  • (8) accomplish purposes incidental to purposes as set forth above.
3. Change of purposes of use of personal information
The store reserves the right to change the purposes of use of personal information for as long as it will continue to remain relevant, and notify you of, or make it public such change.
4. Restriction on use of personal information
Unless otherwise permitted by the Act and other relevant applicable laws and regulations, we shall not use your personal information except as required to accomplish the purposes of use without your consent, unless:
  • (1) required by the applicable laws and regulations;
  • (2) it is necessary to protect a person’s life, body, or property, and it is difficult to obtain your consent;
  • (3) it is particularly necessary to improve public health and facilitate sound education for children, and it is difficult to obtain your consent; or
  • (4) it is necessary for us to cooperate with state or local government or its agency in carrying out their statutory duties and functions, and it is detrimental to carry out of them if your consent needs to be obtained.
5. Proper collection of personal information
We shall collect personal information, and shall not collect personal information by false or otherwise illicit means.
6. Security of personal information
The store shall carry out necessary and proper supervision over its employees, in order to secure your personal information against risk of loss, destruction, alteration, and leaking of your personal information. If we subcontract, wholly or partially, treatment of your personal information, we shall carry out necessary and proper supervision over a subcontractor.
7. Provision to third parties
Unless otherwise permitted by the Act and other relevant applicable laws and regulations, we shall not provide to third parties your personal information without your prior consent, except for cases where:
  • (1) we provide personal information as a result of subcontracting, wholly or partially, treatment of your personal information to the extent necessary to accomplish the purposes of use of personal information;
  • (2) your personal information is provided by way of merger or amalgamation, or other events of business transfer; and
  • (3) your personal information is shared with third parties in accordance with the Act.
8. Disclosure of personal information
If we are required by you to disclose your personal information pursuant to the Act, we shall promptly disclose it to you, after identifying that such request has been submitted by you (if such information does not exist, we shall notify to that effect.), unless otherwise we are not obligated to do so under the Act or other relevant laws and regulations.
9. Correction of personal information
If we are required by you to make a correction, addition, or deletion (hereinafter referred to as “Correction”) of your personal information by reason that such information is untrue, we shall promptly carry out investigations to the extent necessary to accomplish the purposes of use thereof after identifying that such request has been submitted by you, and make a Correction based on the results thereof, and you shall be notified thereof (or we shall notify you if we shall not make any Correction), unless otherwise we are not obligated to do so under the Act or other relevant laws and regulations.
10. Suspension of use of your personal information
If we are required by to you to suspend use of or delete (hereinafter referred to as “Suspend”) your personal information by reason that such information is treated for any purpose other than those which are made public, or is obtained or collected by false or otherwise illicit means, and we found that such request is reasonably acceptable, we shall promptly Suspend use of your personal information after identifying that such request has been submitted by you, you shall be notified thereof, unless otherwise we are not obligated to do so under the Act or other relevant laws and regulations.
11. Use of Cookie or other technologies
Cookie or other similar technologies may be used for our services. These technologies shall be useful to grasp the status of how our services are used to make them better. If you do not want the benefits of Cookies, you may be able to opt-out by changing the configuration of your web browser, in which case you may not be able to use any part of our services.
12. Inquiries
If you have request for disclosure, opinion, question, complaint, or other inquiries about treatment of your personal information, please inform us at our Information Desk as specified in “Notation Based on the Specified Commercial Transaction Act” herein or make an inquiry by filling up an Inquiry Form contained in our store page.
13. Continuous efforts
We shall review the status of operation how your personal information is being treated on a regular basis, and use our best efforts to make them better, and modify this Privacy Policy from time to time.